Frequently Asked Questions
Everything you need to know about your Adamans experience.
What materials are used in Adamans jewelry?
We use premium materials including 18k Gold plating, 925 Sterling Silver, and high-grade 5A Cubic Zirconia stones to ensure long-lasting shine and durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take 7-14 business days depending on your location.
What is your return policy?
We offer a 14-day return policy for most items. Products must be in their original, unworn condition with all packaging included. Please note that earrings are non-returnable for hygiene reasons.
Does the jewelry tarnish or turn skin green?
No, our jewelry is crafted with high-quality base metals and thick plating designed to resist tarnishing. Following our care guide will ensure your pieces stay in pristine condition.
How can I track my order?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.
Do you offer a warranty on your products?
Yes, we provide a Lifetime Guarantee on all items. This covers any manufacturing defects or plating issues, giving you peace of mind with every purchase.